Frequently Asked Questions
Find answers to common questions about shipping, returns, and more.
How long does shipping take?
Standard shipping takes 5-10 business days within the US. International shipping takes 10-21 business days depending on the destination.
Do you offer free shipping?
Yes! We offer free worldwide shipping on all orders over $50.
What is your return policy?
We offer hassle-free 30-day returns. If you're not completely satisfied, you can return unused items for a full refund.
Are these official Bubu & Dudu products?
Our products are fan-made merchandise inspired by the beloved characters. We are not officially affiliated with the original creator.
Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping costs and delivery times vary by location.
How can I track my order?
Once your order ships, you'll receive an email with tracking information. You can also check your order status in your account.
Still have questions?
Contact us →